Do you provide linen and bed-making?

Yes, we offer a full linen service including fresh sheets, towels, and professional bed-making for each stay, so your property is presented to a high standard

Do you restock guest amenities?

Yes, We offer guest amenity restocking such as toilet paper, soap, and basic supplies. This can be included as part of your service or arranged as an add-on.

How do you ensure the property is guest-ready?

We follow a detailed cleaning checklist and complete a final quality check after every service to ensure the property is presented to a consistent, guest-ready standard.

What are your prices and how are they calculated?

Our pricing is tailored to each property and is based on the number of bedrooms, bathrooms, and overall size of the home. Turnover cleans start from set base rates, with additional services such as linen hire, bed-making, and amenities restocking available. We provide clear, upfront pricing with no hidden costs.

Do you offer deep cleans and end of tenancy cleans?

Yes, we provide both deep cleans and end of tenancy cleans. These include a full detailed clean of the property, covering areas such as skirting boards, window tracks, appliances, and other hard-to-reach areas.

How does booking and scheduling work?

We work around your booking schedule and guest changeovers. We offer flexible scheduling and can arrange regular or ongoing services to ensure your property is always ready.

What areas do you service?

We are based in Raglan and service the surrounding areas. If you’re unsure, feel free to get in touch and we’ll confirm availability.

How far in advance should I book?

We recommend booking in advance where possible, especially during busy periods, however we will always do our best to accommodate last-minute bookings when available.