Do you provide linen and bed-making?

Yes, we offer a full linen service including fresh sheets, towels, and professional bed-making for each stay, so your property is presented to a high standard

Do you provide linen hire?

Yes. We offer linen hire including fresh sheets, pillowcases, towels, bath mats, hand towels, and tea towels. Linen can be supplied as part of your turnover service or booked separately.

Do you supply guest amenities?

Yes. We can supply and restock guest amenities including toilet paper, hand soap, body wash, shampoo, conditioner, dishwashing supplies, rubbish bags, tea, coffee, sugar, and other essentials.

How do you ensure the property is guest-ready?

We follow a detailed cleaning checklist and complete a final quality check after every service to ensure the property is presented to a consistent, guest-ready standard.

What are your prices and how are they calculated?

Our pricing is tailored to each property and is based on the number of bedrooms, bathrooms, and overall size of the home. Turnover cleans start from set base rates, with additional services such as linen hire, bed-making, and amenities restocking available. We provide clear, upfront pricing with no hidden costs.

Do you offer deep cleans and end of tenancy cleans?

Yes, we provide both deep cleans and end of tenancy cleans. These include a full detailed clean of the property, covering areas such as skirting boards, window tracks, appliances, and other hard-to-reach areas.

How does booking and scheduling work?

We work around your booking schedule and guest changeovers. We offer flexible scheduling and can arrange regular or ongoing services to ensure your property is always ready.

What areas do you service?

We are based in Raglan and service Raglan and surrounding areas. If you're unsure whether we cover your location, please get in touch and we'll be happy to discuss your needs.

How far in advance should I book?

We recommend booking in advance where possible, especially during busy periods, however we will always do our best to accommodate last-minute bookings when available.

Do you offer Airbnb hosting support and holiday home management?

Yes. We provide Airbnb hosting support and holiday home management assistance, including guest communication, booking coordination, turnover cleaning, linen services, guest amenities, and property presentation. We can also provide a fully hands-off management solution, allowing owners to relax while we take care of the day-to-day management of their property and guest experience. 

How do I book a service?

Simply get in touch with us to discuss your property and requirements. We'll provide a tailored quote and organise a service plan that works around your schedule and bookings.

Can you help with post-build cleaning?

Yes. We provide thorough post-build cleaning services to remove construction dust, debris, stickers, and residue, leaving the property ready for handover or occupancy.